The term agent is becoming central to how organizations think about productivity and customer engagement. But what exactly is an agent, and why does it matter? At its core, an agent is a powerful AI companion or a digital partner designed to handle a wide range of interactions and tasks.  Think of agents as intelligent assistants that can handle everything from answering routine questions to managing complex conversations and even making decisions on their own.

From the standpoint of identifying the roots mistrust in biopharma, a study by Deloitte describe the industry as being profit-driven, harmful and designed to create dependency. The above statement can be analyzed through various perspectives, as the findings uncover the key factors eroding trust in pharmaceutical companies worldwide. In health technology, trust could be the essential ingredient that turns innovation into “real-world change”.

As we know, generative AI is reshaping industries, and in finance , its potential is transformative. More than just a productivity...

The pharmaceutical industry is undergoing one of the most significant shifts through digital transformation. This article delves into how digitalization is revolutionizing Life Sciences, highlighting the role of AI, ERP and CRM systems that drive efficiency, innovation, and compliance.